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Caring for our Communities: Volunteer Discipline & Dismissal


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Kathy Magee City of Ottawa
May 16, 2024 9:30 am
May 16, 2024 12:00 am

This sequence of workshops can be accessed for free by staff and volunteers of Volunteer Ottawa members. To access this learning opportunity at no additional cost please contact our team at [email protected]


Navigating the challenging aspects of discipline and dismissal is a critical skill for any volunteer engagement professional. Discipline and dismissal can be some of the most complex issues navigating any volunteer-driven organizations where maintaining morale is key. This comprehensive workshop is designed to equip you with knowledge for how to identify and address volunteer behavioural issues. Participants will also engage with tactics to encourage volunteers to recognize and correct inappropriate behaviour autonomously, and to foster a culture of accountability and self-improvement. Through practical advice and real-world examples, learners will gain the confidence to handle disciplinary actions with compassion and professionalism, ultimately strengthening your team’s dynamics and organizational integrity.


Disclaimer: this workshop’s contents do not constitute legal advice.


Date and Time

Thursday May 16, 9:30 am to 11:30 am (live online on Zoom).


Learning outcomes

Participants in this workshop will

  • Understand how to guide volunteers in taking ownership of and solving behaviour issues.
  • Learn models for effectively addressing and resolving inappropriate volunteer conduct.
  • Gain skills in facilitating a volunteer’s exit when problem-solving efforts fail.

Who should attend?

Staff leading volunteers, volunteers leading other volunteers, and generalist staff working with volunteers.


What to bring?

This workshop will be hosted live online over the Zoom platform; learners should join this session from a Zoom-capable device and be able to participate through oral or written interventions. The link will be circulated in advance. If you haven’t received the link, please contact: [email protected]


About your facilitator

This workshop will be led by Kathy Magee. Kathy was the Volunteer Specialist with the Department of Recreation, Cultural, and Facility Services for the City of Ottawa for 17 years. A graduate of Vanier College, she worked for a number of years as a Recreation Therapist prior to specializing in volunteer management. Kathy is currently the the chair of the advisory board for the Event Management Program at Algonquin College.  She is a past teacher in this program and continues to be a mentor at Algonquin College.


Leaders of Volunteers Learning Path

This workshop is part of a sequence of seven Volunteer Ottawa workshops and communities of practice (Learning Path) aimed at supporting leaders of volunteers and volunteer programs.


Volunteer Ottawa member organizations can register up to two staff members or volunteers for free.


Learn more about what to expect after registrations and cancellations here.

Caring for our Communities: Volunteer Discipline & Dismissal


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SKU: vol-discipline-dismissal-2024 Categories: ,


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