Description

National Capital FreeNet (NCF) is a local, not-for-profit internet service provider committed to
digital equity. Since 1992 we have connected more than 100,000 members.

We believe that everyone in Canada’s National Capital Region should have access to the
internet and related technologies, meaning they can afford a high-quality connection,
understand how to use it, and feel safe online.

As a social enterprise, we invest in bandwidth and community services, keeping prices as low as
we can while staying sustainable.

We currently serve almost 5000 members. We sell high speed internet up to 1024 Mbps speed
with unlimited usage, offer ad-free locally-hosted email, basic web hosting, skills workshops,
and more. We have an award-winning HelpDesk of staff and volunteers to help our members
with a range of internet and computer-related issues.

In 2017 we launched our Community Access Fund, including a low-cost unlimited usage internet
package for Ottawa Community Housing tenants.

NCF is owned by its members, who nominate and elect the Board of Directors during each
year’s online Annual General Meeting.

We are also looking for a range of skills and lived experiences, including with not-for-profits and
volunteers, human resources, law, communications, sales and marketing, business, social
services, public education, technology, accounting, fundraising, event planning, arts and
culture, and more.

Collectively, NCF’s board members will the experience to recognize and approve plans and
strategies that will move NCF toward its goals.

NCF has a governance board, where day-to-day operations are handled by staff and volunteers,
under the management of the Executive Director. The Board sets the mission, vision, principles,
and broad policies that guide the Executive Director and other staff.

The Board is responsible for employing and evaluating the Executive Director, and for monitoring macro parameters that measure the operation of NCF.