Client list management volunteer (virtual)
Volunteer Types: Administration/Office, Emergency Services, Human rights, Legal/Advocacy
Organization types: Community and Social Services
Ongoing (more than a year)
Application Deadline: May 18, 2023
Posted on:

HWF Clients are individuals or families in need of furniture and household items. Clients are referred to HWF by social service agencies in the Ottawa area. Each week, a number of clients are selected for assistance based on immediacy of need. The List Management volunteer will oversee prioritizing clients as soon as they are entered in the HWF master list.
– Call clients as they are entered into the list. Use video call from Facetime or What’s App
to look at the dwelling. Assess situation and need and prioritize as needed.
– Move client to either Priority Tab, Partial Tab or off the list if there is no longer a need.
– This task can be performed daily or every few days depending on volunteer’s time and schedule.

Skills, experience and qualifications required

– Good interpersonal communication and teamwork skills
– Knowledge of more than one language (optional) – bilingual preferred (English and French)
– Patience, humility, empathy, and good will
– Willingness to adhere to and enforce the applicable HWF policies and procedures
– Basic computer skills. (Email, Google Sheets)

How will this opportunity benefit the volunteer?
This position will not only open the door to discovering extraordinary people whose realities are not always visible to most of us, but will also allow the volunteer to play a role in making a difference in their lives.
How will the organization benefit?
Helping with Furniture will be able to better prioritize clients who need our services the most.
Volunteer location:
1455 Michael St Unit 3, Ottawa, ON K1B 3R3


Diane Vena
@Helping With Furniture
Time it will take to contact applicants:


This position would be great for: Adults, Seniors (65+)
Number of Positions Available: 5
Good for people interested in: Administration/Office, Emergency Services, Human rights, Legal/Advocacy
You will be helping with: Children (0-10 years), Disadvantaged, First Nations, Métis, Inuit, Indigenous persons, Homeless, Men, Persons new to Canada, Persons with disabilities or medical conditions, Seniors, Visible minorities or racialized persons, Women, Youth (11-15 years), Youth (16-18 years), Youth (19-24 years)

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