Content and Communications Coordinator
About Shelter Movers:
Shelter Movers (SM) is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 15,000 hours to support people transitioning to lives free of violence and abuse.
Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, and competent people to join our team.
The Content and Communications Coordinator’s main duties include preparing internal and external communications and executing the Marketing and Communications strategy. This role Reports to the Director of Marketing & Communications and the Chapter Director.
Develop social media calendar & strategy to meet local and national objectives
Manage social media platforms for the Chapter
Post 2-3 times each week per platform
Publish a mix of curated and created content
Chapter news, events/fundraisers, chapter needs (e.g. call outs for volunteers or donations) GBV Awareness/advocacy, and SM news/events/fundraisers
Engage with partners, donors, volunteers, and other like-minded organizations
Respond to social inboxes
Collaborate on online initiatives (e.g. lives with partners, overarching initiatives GivingTuesday, etc.)
Produce long-form (Blog) content monthly for website
Update chapter page on website with partner logos, update chapter news and details
Create landing pages (or provide content to web manager) and donation pages (CanadaHelps) for events/fundraisers
Support Volunteer Services team with Monthly Volunteer Newsletter
Encourage and support community engagement in Slack
Report on Chapter KPIs
Develop memos, infographics, and other communications materials for departments as needed (e.g. updating orientation slide, mover checklists, etc)
Advise on Brand Guidelines, messaging, and communications best practices
Manage assets to ensure photos, graphics, documents, etc. are up to date and easily accessible when needed
Experience in Marketing, Communications and Media Relations
Some PR and communications experience, preferably with a charity or non-profit, is an asset
Demonstrated experience managing and creating content for social media platforms such as Twitter, Facebook, and Instagram
Experience in brand and event promotion
Prepared and excited to bring new ideas for content and procedures
The ability to maintain a voice that is supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered and inclusive and accurate in all areas of communication
Innovation and creativity are highly valued in this position, as well as the ability to work in a virtual space and recommend alternatives to traditional styles of Marketing
Dynamic, outgoing personality with sound judgment and the ability to use discretion
Familiarity with Google Workspace, MailChimp, Canva, Hootsuite, and other softwares
Strong organizational skills and reliable work habits
This is a volunteer position
10 hours per week
Flexible schedule, some evening and weekend availability as needed
Please note that the successful candidate will be subject to successful completion of a criminal background check and reference check.
How will this opportunity benefit the volunteer?
- You’ll have the opportunity to make a positive impact helping women and children transition away from violence/abuse.
- You’ll gain experience in the operations of a social service agency, including service coordination and direct client interaction.
- You’ll receive training in preparation for your role, and have access to ongoing training opportunities.
- You’ll work with a great team of passionate volunteers and supporters.
- After 3 months of satisfactory service, a confirmation of volunteering can be provided.
- After 6 months, we'd be happy to provide a personalized reference letter.
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