Gift Shop Volunteer | Diefenbunker Museum
Description
POSITION SUMMARY
The Diefenbunker Gift Shop serves our visitors a unique shopping experience while raising additional funds for the museum’s programming and artifact conservation. The Gift Shop sells unique items that invite visitors to take their experience home. The Gift Shop Volunteer provides high-quality service to visitors and answer various questions on the museum, such as its function, activities, mandate, and vision.
PRINCIPAL DUTIES & RESPONSIBILITIES
• Greet and orient visitors in the Gift Shop and answer questions about aspects of the museum, providing excellent customer service;
• Handle cash and process Gift Shop items using a computerized cash register;
• Ensuring the Gift Shop is presentable through stocking shelves, cleaning, and other light maintenance;
• Provide feedback to staff members with any requests, complaints, or inquiries concerning the Gift Shop;
• Commitment to following the organization’s policies and procedures;
• Additional duties as required to support the museum’s visitor initiatives.
POSITION REQUIREMENTS
• One-year customer service experience;
• One-year cash handling experience;
• Be at least 16 years of age;
• Ability to provide and maintain a Vulnerable Sector Police Check;
• Ability to commit to between one and two shifts per week;
• Availability for shifts on weekdays from 10:00 a.m. to 4:00 p.m.
POSITION ASSETS
• Previous volunteer experience;
• Strong teamwork skills, showing adaptability, flexibility, and effective interactive communication;
• Functional in both official languages;
• Demonstrate an attention to detail and a commitment to quality work.
WORKING CONDITIONS
• Underground facility with no natural light. Standing and walking for long periods.
HOW TO APPLY
To apply, please fill out the volunteer application form on our website at https://diefenbunker.ca/volunteer.
Please note that there is no public transportation to the Diefenbunker from Ottawa.
How will this opportunity benefit the volunteer?
We welcome individuals in the Ottawa region to be part of our growing volunteer team, where you will contribute to preserving and promoting history.
The Diefenbunker's volunteer program offers a variety of opportunities for individuals to contribute to the museum's mandate while gaining valuable personal experience. Volunteers play an essential role in enhancing the museum experience for visitors and supporting the museum’s day-to-day operations.
Volunteers also receive several benefits, including branded volunteer swag, exclusive invites to museum events, discounts on Diefenbunker offerings, and other perks!
Volunteer location:
3929 Carp Road, Ottawa, ON K0A 1L0
Contact
2-3-weeks
Details
Volunteer Considerations
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