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Habitat for Humanity ReStore E-Comm Associate
HFHGreaterOttawa_Vertical_Logo_black
Volunteer Types: Administration/Office, Communications and Marketing, Retail, Writing
Organization types: Children, Youth and Family, Community and Social Services, Women
Long term (6 months to a year)
Application Deadline: November 12, 2024
Posted on:
View organization profile >
Description

• Facilitate e-commerce related processes both directly and indirectly: including site maintenance, customer service, inventory management, product transfers, etc.
• Move product and prep/organize orders for pick-up/transfer. Assist in loading curbside pickups and loading/unloading product transfers.
• Help maintain online inventory. Meet goals to increase selection over time.
• Post items for sale on our online platform. Follow posting guidelines. Include clear pictures and accurate descriptions.
• Communicate and collaborate with in-store staff and counterparts in other ReStore locations.
• Review site routinely to ensure smooth operation. Identify problems and troubleshoot.
• Monitor site activity and other data to track performance.
• Help facilitate site maintenance, updates, and modifications.
• Monitor ReStore Online email address. Respond to inquiries. Maintain a positive customer experience.
• Related duties as assigned.
• Primary responsibilities of this role surround e-commerce. However, in-store support of our brick-and-mortar retail operations will be required as needed.
Qualifications and Skills:
• Retail experience
• Warehousing experience
• Knowledge of or experience with Shopify
• Basic knowledge of web design and maintenance
• Competency with digital photography
• Strong verbal and written communication skills
• Excellent customer service skills
• Ability to work well with a team

How will this opportunity benefit the volunteer?
• Use professional skills in a volunteer capacity • Satisfaction of contributing to Habitat Greater Ottawa’s mission • Training development • Hybrid work environment
How will the organization benefit?
This support allows Habitat Greater Ottawa to raise funds to cover the affiliate’s operational costs and build homes in the community.
Volunteer location:
3 Iber Road

Contact

Julie Chatelain
@Habitat for Humanity Greater Ottawa
[email protected]
Time it will take to contact applicants:
​1-week

Details

This position would be great for: Adults, Anyone 16 and older, Anyone 18 and older, Person with a disability or medical condition, Seniors (65+), Young Adults (19-24)
Number of Positions Available: 2
Good for people interested in: Administration/Office, Communications and Marketing, Retail, Writing
You will be helping with: Children (0-10 years), First Nations, Métis, Inuit, Indigenous persons, LGBTQI2+, Men, Persons new to Canada, Persons with disabilities or medical conditions, Visible minorities or racialized persons, Women, Youth (11-15 years), Youth (16-18 years), Youth (19-24 years)

Volunteer Considerations

  • This position can accommodate persons with a disability

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    Volunteer Application Form

    You are applying for a position with an outside organization through Volunteer Ottawa's website.
    Once you submit your application, it will go directly to the organization seeking volunteers. It is the organization's responsibility to contact you back. Please record the name of the organization whose opportunity you are applying to in case you need to contact them.


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