Income Tax Preparation Volunteer ( SWCHC 2024 Tax Clinic )
Volunteer Types: Accounting and Finance, Administration/Office
Organization types: Addiction and Substance Abuse, Children, Youth and Family, Community and Social Services, Health and Diseases, Senior Citizens
Short term (less than 6 months)
Application Deadline: December 15, 2023
Posted on:

As we gear up for the 2024 Community Volunteer Income Tax Program (CVITP) at SWCHC, we’re thrilled to share our exciting plans. We’re moving towards hybrid services, combining in-person sessions with our ongoing virtual services.

Due to the growing demand for our services, we are actively recruiting new volunteers to join our experienced, professional, and dedicated CVITP volunteer team. This team plays a crucial role in assisting our most vulnerable clients who encounter barriers in completing their returns.
Please find the attached details.

2024 SWCHC Income Tax Services Support:

Onsite Services: (Need more volunteers support)

• Morning shifts: 10:00 am-1:00 pm, afternoon shift 1:30 – 4:00 pm

• SWCHC Branch – 30 Rosemount Ave.
• Tuesdays: March 5, 12, 19, 26, April 2, 9, 16, 23, 30
• Fridays: March 1, 8, 15, 22, April 5, 12, 19, 26

• Rochester Heights Community House, 865 Gladstone Ave.
• Thursdays: March 7, 14, 21, 28; April 4, 11, 18, 25

If you are interested in contributing your time for onsite services, we need only one additional volunteer for each shift. Please choose the dates and shifts you are available and contact me at your earliest convenience for shift arrangements. Thank you so much!

Virtual Services: (We already have enough volunteers for virtual services)
• Tax season in spring or all year round
• Volunteers will receive the tax packages either from us or pick them up at 30 Rosemont Ave each week.

Volunteer Requirements:
• Moderate computer skills and technology comfort level are required (internet usage, tax software, virtual communication methods).
• Access to home computer and internet
• Must qualify for an CRA EFile license (requirements include have filed at least one Canadian tax return and be in good standing with CRA)
• Must qualify for CRA RepID
• Must be able to fulfill duties in a manner that is non-judgemental and hold the belief that diversity makes us stronger
• Is interested in health equity, social justice, and human rights
• Police Records Check (minimum Criminal and Judicial Matters)
• Two references
• Experience preparing tax returns is an asset but is not mandatory.

Volunteer responsibility:

• Register with the Canada Volunteer Income Tax Clinic Volunteer (CVITP) through the Canada Revenue Agency (CRA), completing the volunteer registration, EFILE, and RepID processes.
• Successfully completed both SWCHC and CRA orientations.
• Assist clients in filing income tax returns at SWCHC Income Tax Clinics, either on-site, in person, virtually, or through a combination of both.
• Provide feedback to SWCHC about the Income Tax Clinic Program
• Maintain confidentiality at all times

If you are interested in joining our CVITP volunteer team, please contact me at your earliest convenience at [email protected]. Please note that the CRA CVITP volunteer Efile and Rep ID will require a Police Record check, and the approval process may take up to 30 business days.

Thank you, and I look forward to hearing from you.

Doreen Ju (she/her)
Coordinator of Community Engagement, Volunteers & Students
Somerset West Community Health Centre
30 Rosemount Ave. Ottawa, ON K1Y 1P4
[email protected]
Direct phone number: (343) 451-7108
Cell : (613) 402 -1090

How will this opportunity benefit the volunteer?
• Opportunity to stay engaged and give back to the community. • Opportunity to help the most vulnerable community members, assisting them in preserving their housing and maintaining their lives. • Opportunity to share and build existing skills, gain new skills necessary to file simple Canadian personal income tax returns, and assess clients for Ontario and Federal benefit programs through extensive virtual training, in-person coaching, and hands-on experience. • Opportunity to acquire new skills for career development. • References are available for volunteers who can commit to over 40 hours of support for their work or school applications. • Received a volunteer certificate from CRA and SWCHC; participated in the volunteer appreciation party.
How will the organization benefit?
To increase the number of most vulnerable residents receiving our hybrid volunteer tax services in filing income tax returns based in the SWCHC catchment area.
Volunteer location:
On-site services: SWCHC Branch: 30 Rosemount Ave, Ottawa Rochester Heights Community House: 865 Gladstone Ave, Ottawa Virtual services are also available from volunteers' homes.


Doreen Ju
@Somerset West Community Health Centre
Time it will take to contact applicants:


This position would be great for: Adults
Number of Positions Available: 5
Good for people interested in: Accounting and Finance, Administration/Office
You will be helping with: Disadvantaged, Homeless, Persons new to Canada, Persons with disabilities or medical conditions, Seniors, Visible minorities or racialized persons

Volunteer Considerations

  • Police record check required
  • Vulnerable sector check required
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