Program Assistant / Assistant de programme
Volunteer Types: Administration/Office, Event planning and participation
Organization types: Children, Youth and Family, Community and Social Services
Ongoing (more than a year)
Application Deadline: December 1, 2022
Posted on:

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Provide direct service to clients by phone, email and in person. Additionally, the incumbent also provides support to the PRC program and administrative teams and aids with office and admin functions.

Key Responsibilities:
• Ensures all visitors, in-person and remote, are welcomed and hosted appropriately
• Ensures all calls are answered and directed professionally
• Provides administrative, communications, program and event support

Receptionist and Administrative Duties:
• Responds to and tracks general enquiry phone calls and emails
• Opens, sorts and distributes incoming mail
• Arranges couriers, deliveries and posts outgoing mail
• Other finance and/or admin related duties as necessary

Program and Event Support Duties:
• Supports internal and external events
• Supports playgroup activities through registration and welcoming families
• Other program support as necessary

Offrira un service direct aux clients par téléphone, courriel et en personne. De plus, le (ou la) titulaire fournit également un soutien aux équipes du programme et de l’administration du CRP et aide aux fonctions de bureau et d’administration.

Principales responsabilités :
• S’assure que tous les visiteurs, en personne et à distance, sont accueillis et hébergés de manière appropriée
• S’assure que tous les appels reçoivent une réponse et soient dirigés de manière professionnelle
• Fournit pour les événements un soutien administratif, de communication et de programme

Chargé(e) d’accueil et tâches administratives :
• Répond et suit les appels téléphoniques et les courriels de demande générale
• Ouvre, trie et distribue le courrier entrant
• Organise les coursiers, les livraisons et envoie le courrier sortant
• Autres tâches liées aux finances et/ou à l’administration, au besoin

Tâches de soutien au programme et à l’événement :
• Prend en charge les événements internes et externes
• Soutient les activités des groupes de jeux et prend en charge l’inscription et l’accueil des familles
• Autre soutien au programme, si nécessaire

Volunteer location:
300 Goulburn Crescent, Ottawa, ON K1N 1C9


Paula Coons
@Parent Resource Centre
Ext: 227
Time it will take to contact applicants:


This position would be great for: Adults, Newcomers to Canada, Person with a disability or medical condition, Seniors (65+), Young Adults (19-24)
Number of Positions Available: 3
Good for people interested in: Administration/Office, Event planning and participation
You will be helping with: Children (0-10 years), Disadvantaged, Homeless, Persons new to Canada, Visible minorities or racialized persons

Volunteer Considerations

  • Vulnerable sector check required
  • Public transportation available
  • This position can accommodate persons with a disability
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