Description

The position supports the Link2Wellbeing: Social Prescribing for Older Adults project. Responsibilities include:
• Meet with the centre’s designated staff to understand who the client will be and their interests in being part of the centre
• Meet with the potential client (online or by phone) to complete the client intake form and to explore specific areas of interest
• Match client with programs of interest and/or other services offered by the centre
• Follow up with the client at intervals outlined in the client intake form and potentially accompany them to a program (e.g., online, by phone and/or in person)
• Ongoing contact with the centre designate about the project and participant needs and interests
• Other duties as required
IMPORTANT: Please note that this position requires the volunteer to have the ability to speak Cantonese and/or Mandarin. See Linguistic Profile Requirement below.

• Excellent oral, written and interpersonal communication skills
• Self-motivated and able to work independently
• Reliable with good organizational skills
• Good listening and interview skills to assist with matching older adults and program
• Experience with computers and virtual applications (e.g., Zoom) is an asset
• Comprehensive knowledge about the centre’s programs and services (Information and training will be provided)

Schedule:

• Based on project needs and number of clients referred, flexible schedule

Technology:
• A working phone, Internet at home, Basic knowledge of the Zoom platform to assist clients participate is an asset

Skills/Abilities:
• Must be able to perform duties in a manner that is non-judgemental and hold the belief that diversity makes us stronger