Smart Aging Zoom Tech Support - Assistants techniques auprès du programme « Vieillir allumé »
Smart Aging Zoom Tech Support – Assistants techniques auprès du programme « Vieillir allumé »
Volunteer Types: Governance (Boards, Committees)
Organization types: Community and Social Services, Senior Citizens
Ongoing (more than a year)
Application Deadline: September 14, 2022
Posted on:

Do you have a solid knowledge of Zoom and are looking for an opportunity to put those valuable technical skills into practice?

Then look no further! We are always searching for people willing to provide tech support during our virtual workshops.
Details and Responsibilities
• provide technical assistance in two-hour blocks, once or twice a week (maximum of 4 hours/week), over a 2-month period.
• Main duties include monitoring the Chat feature and resolving participants’ audio/video issues. On the rare occasion, you might have to call participants to help them troubleshoot and you might also have to divert them to a breakout room to reduce distractions/interruptions to the entire class.
• As a Tech Support person, you would also be asked to manage Breakout Room sessions. With a list of groupings in hand, you would be responsible for creating breakout rooms, assigning participants, and launching the breakouts when prompted by the Course Directors and Workshop Facilitators.

If you are interested in this opportunity, please send an email to our Director of Education, Stéphanie Cadieux, at [email protected]

Avez-vous une bonne connaissance de Zoom et cherchez-vous une occasion de mettre en pratique vos compétences techniques précieuses?
Pas besoin de chercher plus loin! Nous sommes toujours à la recherche de personnes disposées à assurer un soutien technique durant nos ateliers virtuels.
Détails et responsabilités
• Pour appuyer le programme « Vieillir allumé », vous seriez appelé(e) à assurer une assistance technique durant des blocs de deux heures.
• L’assistant(e) technique est aussi appelé(e) à gérer les salles de discussions.
• Fonctions :
• À partir d’une liste de groupes : créer des salles de discussions, y assigner des participants, et les démarrer (à la demande du directeur de cours ou de l’animateur).
• Surveiller la fonction de clavardage et régler les problèmes d’audio/vidéo au besoin.
• Rarement, appeler les participants pour les aider à diagnostiquer un problème.
• Les diriger vers une salle de discussion pour éviter de déranger/interrompre tout le groupe.

Si un des postes suivants vous intéresse, veuillez envoyer un courriel à notre directrice de l’éducation, Stéphanie Cadieux, à [email protected]

Volunteer location:


Stéphanie Cadieux
@The Council on Aging of Ottawa
Time it will take to contact applicants:


This position would be great for: Adults, Person with a disability or medical condition, Seniors (65+)
Number of Positions Available: 3
Good for people interested in: Governance (Boards, Committees)
You will be helping with: Men, Persons with disabilities or medical conditions, Seniors, Women

Volunteer Considerations

  • This position can accommodate persons with a disability
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