Volunteer Services Orientation Facilitator
Volunteer Types: Administration/Office
Organization types: Community and Social Services, Human Rights and Civil Liberties, Women
Long term (6 months to a year)
Application Deadline: December 31, 2022
Posted on:

Shelter Movers provides moving and storage services at no cost to women and children fleeing abuse. We are the only service of this kind in Canada, and our volunteers are no less exceptional. Every year, in collaboration with community partners, our volunteer teams contribute over 15,000 hours to support people transitioning to lives free of violence and abuse.

Shelter Movers Ottawa has been operational since 2017 and has completed over 1,000 moves to date. We are growing and looking to add caring and compassionate people to our volunteer team.

The Volunteer Services Facilitator will have an integral role in the volunteer recruitment process. The Facilitator will be responsible for leading and presenting the Shelter Mover’s Trauma-Informed Care Orientation session to volunteers completing the onboarding process.

Essential Elements

Train and engage volunteer applicants by leading 1-2 Trauma-Informed Care Orientation sessions per month
Gather and share knowledge on critical concepts of Violence Against Women and the procedures, values and impact of Shelter Movers
Have regular check-ins with the Volunteer Services Manager
Coordinate with other Facilitators and the Volunteer Services team
Review the Trauma-Informed Care Orientation content and make changes to presentation content if necessary

Skills, Experience and Education

Strong ability to work as part of a team
Excellent verbal and written communication skills, especially strong public speaking skills
Excellent interpersonal skills
Comfortable identifying and responding to different group dynamics
High level of comfort in leading and facilitating orientation sessions
Patience, empathy, emotional intelligence, active listening skills, and ability to handle difficult conversations
Awareness of appropriate boundaries, compassion fatigue, and self-care
Experience working with individuals from diverse backgrounds
Ability to apply an anti-oppressive lens to individuals
Tact, discretion, high maturity level and good judgment
Reliable work habits
Strong organizational skills
Ability to protect client and volunteer confidentiality
Experience in Public Speaking a strong asset
A long-term interest in the Violence Against Women (VAW) sector, and Volunteer Management/Non-Profit Management an asset

Other Requirements
Shelter Movers volunteers must be at least 18 years of age, complete an interview process, sign a confidentiality agreement, complete and pass a police reference check, and attend a Trauma-Informed Care Orientation session.

How will this opportunity benefit the volunteer?
You’ll have the opportunity to make a positive impact helping women and families transition away from violence and abuse. You’ll gain experience in facilitation and training delivery, with additional coaching and support. You’ll receive training in preparation for your role, and have access to ongoing training opportunities. You’ll work with a great team of passionate volunteers and supporters. After 3 months of satisfactory service, a confirmation of volunteering can be provided. After 6 months, we'd be happy to provide a personalized reference letter. Estimated Time Requirements: 4-7 hours/month ongoing This is an unpaid volunteer position


Volunteer Services
@Shelter Movers
Time it will take to contact applicants:


This position would be great for: Adults, Newcomers to Canada, Person with a disability or medical condition, Seniors (65+), Young Adults (19-24)
Number of Positions Available: 4
Good for people interested in: Administration/Office
You will be helping with: Children (0-10 years), Disadvantaged, First Nations, Métis, Inuit, Indigenous persons, Homeless, LGBTQI2+, Men, Persons new to Canada, Persons with disabilities or medical conditions, Seniors, Visible minorities or racialized persons, Women, Youth (11-15 years), Youth (16-18 years), Youth (19-24 years)

Volunteer Considerations

  • Police record check required
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